Key Responsibilities:
- Be the first point of contact for customers booking their vehicles in for service or repair
- Building relationships our fleet customers
- Communicate with the workshop team to ensure smooth and timely service delivery
- Keep customers updated throughout the process and provide clear explanations of work carried out
- Handle general admin, phone calls, and service-related queries
The Role:
We’re looking for a friendly and organised Service Advisor to play a key role in delivering an excellent customer experience and helping drive our business forward.
What we’re looking for:
- A friendly and professional attitude with good communication skills
- Ability to stay organised in a fast-paced environment
- Willingness to learn - full training and support will be provided for the right candidate
Benefits:
- Enhanced holiday entitlement with length of service
- Bereavement leave
- Company events
- Company pension
- Staff discounts across the group
- Free on-site parking
- Sick pay
Working hours: 42.5hr week, 08:00 – 17:00, Monday to Friday
